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| Re: Bad Paris card can be fixed ? [message #57120 is a reply to message #57118] |
Sun, 21 August 2005 09:13  |
Mike Audet
Messages: 294
Registered: December 2008
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Senior Member |
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s
>>3.0?
>>Thanks!
>Hey Rick! Mac OSX 10.3.5 Panther is solid as a rock on all my systems. My
opinion is that tiger is great, but it is not ready for prime time yet.
if you want to do critical work don't go with tiger yet. Sorry to hear about
all the problems with your system. In my years of experience as a user and
a computer dealer, it's not like Apple to not address this type of issue.
Here are some recommendations:
If you have case numbers from the past, you should take your G4 in to an
Apple store and have there tech guys fix it. If it is an unresolved issue
with a case number they will still take care of it, if you have a case number.
If Apple does not resolve all of the issues, I would contact a law firm
in Silicon Valley to rite a letter and send it to Apple's legal department.
It shouldn't cost that much. In the letter, I would state all the problems,
list the case numbers. I would request a refund of the purchase price or
an equivalent current model G5 PowerMac. I would further state that the
Mac was an essential part of your studio business, and as a result, you suffered
substantial losses because of lack of performance. I would also tell them
that you are filing complaints with the Better Business Bureau, the state
attorney general of your state and the state of California. If it is not
resolved quickly that there will be a lawsuit filed, possibly a class action.
Apple will take this seriously. The cost of the letter may cost you $150.00,
but the issues would get resolved. I have filed complaints with the BBB
and have had companies resolve issues quickly wtih out a lawsuit.
James
rick <parnell68@hotmail.com> wrote:
>tony,
>
>i'm genuinely glad for anybodies computer that works
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